By using our services, you agree to these Terms & Conditions. Please read them carefully. These Terms govern your access to and use of our website Brandically and the services we offer. If you disagree with any part of these Terms, you may not use our Services.
You and Brandically have entered into a legally binding agreement with these Terms. You agree to be bound by these Terms by accessing or using the Site or Services, and you confirm that you have read and understand them.
All rights reserved, Brandically may amend these Terms at any moment. Any updates will be posted on the Site, and you will be informed of them by us. Once the updated Terms are posted, you agree to the revised terms by continuing to use the site or services.
We promise that every logo and website we design for our clients is developed specifically for them, according to their specifications. This guarantees you'll get an amazing design that's specifically suited to your brand.
We maintain a record of your final design files after delivery. You can request these files again at any time.
For the majority of design services, we typically respond within 48 to 72 hours. This timeline is for one design stage iteration only, not for the full project. It might take longer to make revisions (at least 48–72 hours). For your information, here is a breakdown:
Our helpful customer service team is here to assist you with any queries or problems from 9 AM to 5 PM, Monday through Friday. If you have any questions after hours, please use the email. We'll deal with them on the following working day.
To be deemed official, any requests for revisions, refunds, and other information pertaining to orders must be made using the Project Camp Account site. Communication through any medium other than Project Camp or phone numbers that are not listed on our official website shall not be held accountable by Brandically. Emails sent to info@brandically.com are accepted as legitimate correspondence. Any delays, problems, or damages resulting from contact via prohibited means are not our responsibility. Regarding information provided through our official websites, we assume full responsibility.
We offer a 100% Satisfaction Guarantee. We will keep revising your design until you are completely satisfied (depending on your chosen package).
Brandically keeps customer information and project details strictly secret. Without your express permission, we don't disclose this information to anybody.
Brandically and the customer both consent to refrain from purposefully slandering or disparaging one another in relation to issues that may arise after the project is finished.
Both parties commit to abstaining from any direct or indirect derogatory remarks on the other.
Without a separate purchase, Brandically is not in charge of producing or adding content (such as text or images) to your website. We will provide material especially for your website if you decide to buy content creation. Upon your permission, we will also obtain stock imagery from websites that host stock photos and add your specified product photographs and details to your website. Any resemblance between the photos on your website and those on other websites is not Brandically's fault.
With our infinite revision policy (free), which enables you to improve your first design brief with help from our account manager, Brandically ensures 100% customer satisfaction.
You are not permitted to post or use the designs online in order to be eligible for a refund. You have five days to get in touch with us and request a refund if you're not happy with Brandically's design services. Within the first five days of the original design delivery, if no refund request is received, it will be considered that the initial designs were enough.
If you don't do anything with your order within 30 days after placing it, you won't be eligible for a refund. However, there will be a 30% fee if you choose to renew your design order.
For Combo/Special packages, similar refund policies apply as for single packages. A proof or receipt of service purchase is required to complete the refund process.
To claim a refund, please follow these steps:
The following are some reasons for refund rejection:
Should the client neglect to reply or communicate for a continuous 14-day period, the project will be closed and placed on hold. A reactivation fee will be charged if the client decides to pick up where the project left off after it has been closed.
The reactivation fee for WordPress projects is $499 plus an additional cost that will vary according to the project's complexity. The reactivation fee for Shopify or Custom projects is $999, with an additional cost that will vary according to the project's complexity. The particular requirements and complexities involved in each sort of project will determine the complexity charge.
Brandically or its licensors own all intellectual property rights in the Site, Services, and Brandically's branding materials. None of Brandically's intellectual property may be used by you without our express written permission.
There are no express or implied guarantees of any kind, and the Site and Services are offered "as is" and "as available". All guarantees are expressly disclaimed by Brandically, including the implicit warranty of merchantability, suitability for a certain purpose, and non-infringement, among others.
Even if Brandically has been informed of the possibility of such damages, Brandically shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services.
United States Of America laws shall control and be interpreted in relation to these Terms. The courts of United States Of America shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.
If you have any questions about these Terms or our Services, please contact us at:
By using the Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or Services.